If you are having difficulty with your E-mail Account, please perform the following steps.  Please try accessing your e-mail account through our Web mail service before calling Customer Service.  If you can access your account through our Web mail service, your account is considered to be working.  If you can not access your email through the Web mail service please call our customer service at 907.478.2556.  If you are using a mail client such as Outlook or Outlook Express, please check your settings to make sure they are correct.

Use the following information to set up your Mail Client.  Remember anywhere it asks you for your username you need to type your entire email address.

             E-Mail address = yourname@yukontel.com  (yourname = the username you requested)
                            Username = your entire e-mail address including @yukontel.com
                            Password = the password you requested
                            Incoming mail server type = POP3
                            Incoming mail server = mx.yukontel.com
                            Outgoing mail server type = SMTP
                            Outgoing mail server = mx.yukontel.com

Click on the link below to find step by step instructions on how your Mail Client may be set up.