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Open OUTLOOK EXPRESS. Click on the TOOLS TAB to expand the TOOLS MENU, click on ACCOUNTS.
On the ACCOUNTS SCREEN click on the MAIL TAB.
On the MAIL TAB click on the ADD BUTTON and select MAIL from the drop down list. A connection Wizard should pop up.
Fill in the DISPLAY NAME FIELD on the CONNECTION WIZARD with any name of your choice. This name does not have to be your Email Address, this name is only used by you to identify the email account, it will be the name that people see when sending and receiving email. Click the NEXT BUTTON when finished.
Fill in the EMAIL ADDRESS FIELD with the email address you picked out. Ex. test@yukontel.com. Click the NEXT BUTTON when finished.
In the Drop Down List labeled MY INCOMING MAIL SERVER IS A; select POP3.
In the INCOMING MAIL SERVER FIELD type: pop.yukontel.com. (If you are setting up an email account that was not issued by yukontel.com but are within our service area you will need to use your email providers incoming mail server ie. GCI, MTA, government issued. You will also need to follow some additional steps when finished setting up your account. Click on the link at the bottom of the page when you are finished setting up your email account.)
In the OUTGOING MAIL SERVER FIELD type: smtp.yukontel.com, click on the NEXT BUTTON when finished.
In the ACCOUNT NAME FIELD type your email address again.
In the PASSWORD FIELD type the password you picked out, remember passwords are case sensitive. Also check the box that says REMEMBER PASSWORD, if you would like Outlook Express to remember your password. Click the NEXT BUTTON when finished.
If you set up your email account correctly you will see this screen, click on the FINISH BUTTON to complete the setup.
Your email account should now be functional and you can send and receive email. If your email account does not work, go through the above steps again to make sure all the information entered was correct. If the information was entered correctly and it is still not working, try checking your email account online at www.yukontel.com, if you can successfully log in online then your email account is function properly and a setting in Outlook Express is wrong and you should contact the support services for outlook express. If you can not log in online at www.yukontel.com then please call our customer service at 800.478.2556. CLICK HERE TO RETURN TO THE EMAIL TROUBLESHOOTING HOMEPAGE f you are setting up an email account that is not a yukontel.com email account click the link below for instructions on the additional settings that will need to be changed.
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