Open OUTLOOK.

From the main menu, click on the TOOLS TAB to expand the TOOLS MENU, click on EMAIL ACCOUNTS. (* If your version of Outlook has simply 'Accounts' listed (Office 2000), please follow the instructions about how to set up Outlook Express).

Select Add a new e-mail account and click on the NEXT BUTTON.

Select POP3 as your server type and click on the NEXT BUTTON.

In the YOUR NAME FIELD, enter your name as you wish it to be viewed by the people to whom you send your email.

In the EMAIL ADDRESS FIELD type your username and @yukontel.com this will be your email address.  For example test@yukontel.com.

In the INCOMING MAIL SERVER (POP3) FIELD type: pop.yukontel.com  (If you are setting up an email account that is not a yukontel.com email account you will need to enter the incoming mail server of the mail provider you are using, i.e. GCI, MTA, government email, etc.  You will also need to change some additional settings once you are done setting up your email account.  Click on the link at the bottom of the page after you are done setting up your email.)

In the OUTGOING MAIL SERVER (SMTP) FIELD type: smtp.yukontel.com

In the USERNAME FIELD type your entire email address again (your username@yukontel.com). For example test@yukontel.com.

In the PASSWORD FIELD type the password you chose, remember this field is case sensitive.

Verify that all the information you entered is correct then click the NEXT BUTTON.

Click on the FINISH BUTTON and you are ready to start sending and receiving email. 

If you are not able to send and receive email, please check the above settings again.  If you are still unable to send and receive email please try logging to our webmail online at www.yukontel.com.  If you are able to log in to our webmail online then you email is functioning properly and a setting in Outlook is not correct, please contact Outlook's tech support to troubleshoot the problem.  If you are not able to log in to our webmail online please call Yukon Telephones Wasilla Office.

800.478.2556

CLICK HERE TO RETURN TO THE EMAIL TROUBLESHOOTING HOMEPAGE

If you are setting up an email account that is not a yukontel.com email account click the link below for instructions on the additional settings that will need to be changed.

ADDITIONAL SETTINGS