If you are not connected to a network follow the instructions below to reboot your system.

Turn your computer off

If you have a router, hub, or other transport device, turn it off or unplug it.

Unplug or turn off your modem.  Your Modem is the box Yukon Telephone issued at the time your service was installed.  It will have several lights on the front, you phone line should plug into the back of it, and an Ethernet cable should run from the modem to your computer or transport device.

Make sure all the wires are plugged securely into the modem, any router or transport device, and to the Ethernet port on the back of your computer.

Turn on or Plug back in the modem.

Turn on or plug in your router or other transport device.

Turn your computer back on.

Wait a couple of minutes for everything to fully reboot before trying to connect to the internet.

RETURN TO INTERNET TROUBLESHOOTING

 

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