If you are not connected to a network follow the instructions below to reboot your system.

Turn your computer off

If you have a router, hub, or other transport device, turn it off or unplug it.

Unplug your power inserter from the outlet.  Your power inserter will be a small square box with a single light on top of it.  The cable from the outside antenna plugs into it.

Make sure all the wires are plugged securely into the power inserter, any router or transport device, and to the Ethernet port on the back of your computer.

Plug the Power Inserter back in.

Turn on or plug in your router or other transport device.

Turn your computer back on.

Wait a couple of minutes for everything to fully reboot before trying to connect to the internet.

RETURN TO INTERNET TROUBLESHOOTING

 

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